App Terms of Use

Privacy Policy

Privacy Policy for SariPondo Agent App & SariPondo Store App

Last Updated: [January 26, 2026]

[Bayani Technology Solutions Inc] ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the SariPondo Agent App (“Agent App”) and SariPondo Store App (“Store App”), or collectively, "the Apps". By downloading and using the Apps, you consent to the collection and use of your information as described in this policy.

If you do not agree with this Privacy Policy, you must not use the Apps.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

1.1. Personal Information

Personal information is any data that can be used to identify you. When you create an account or use certain features of the Apps, we may collect the following:

• Name

• Email address

• Phone number

• Business or store name

• Birthdate

• Location data (if enabled)

1.2. Transaction Data

When you use the Apps to record and manage transactions, we collect information such as:

• Sari-Sari store details (name, contact information)

• Product information (brand name, total amount)

• Transaction history

1.3. Device and Usage Data

We may collect information about your device and how you interact with the Apps, including:

• Device type and model

• Operating system and version

• Apps usage data (features used, session length)

• IP address

• Cookies and similar tracking technologies (to enhance user experience)

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1. To Provide and Improve Our Services

• Verify and confirm user’s identity and facilitate account creation and log-in.

• Determine user eligibility to access and use platform features and services.

• Process and manage transactions.

• Maintenance of your account, optimize user experience and improve apps functionality.

• Troubleshoot and/or rectify any error or issues encountered in the usage of the apps.

2.2. To Communicate with You

• Send you notifications, alerts, and confirmation messages to the Apps. 

• Send promotional offers (with your consent).

• Provide updates on products and services.

• Respond to your inquiries and provide customer support.

2.3. For Analytics and Business Insights

• Analyze usage trends and performance metrics to maintain quality of service and improve the Apps.

• Conduct research to develop new features and enhancements.

2.4. To Ensure Security and Compliance

• Detect and prevent fraud, unauthorized access and unlawful use.

• Ensure compliance with applicable laws and regulations including fraud prevention agencies.

3. Sharing Your Information

We may share your information in the following circumstances:

3.1. With Subsidiary, Affiliates and Third-Party Service Providers

We may share your information with subsidiary, affiliates, and third-party vendors in order to provide you with SariPondo products and services or for purposes of research and development, such as but not limited to data hosting, analytics, customer support, risk assessment, compliance support, dispute resolution partners, legal advisors, external collection agencies and law firms. These providers are bound by confidentiality agreements and cannot use your information for any other purposes.

3.2. Business Transfers

If we merge, acquire, or sell a portion of our business, your information may be transferred as part of that transaction.

3.3. Legal Obligations

We may disclose your information if required to do so by law, such as in response to a court order, subpoena, or other legal process.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, access controls, and secure data storage. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

5.1. Access and Update

You can access and update your account information directly within the Apps. If you need further assistance, you can contact us using the information below.

5.2. Data Deletion

You may request the deletion of your account and associated data by contacting us. However, certain information may be retained for legal, security, or business purposes.

5.3. Opt-Out of Marketing Communications

You can opt out of receiving promotional messages by following the unsubscribe instructions in our emails or uninstalling our apps or contacting us directly.

6. Cookies and Tracking Technologies

The Apps may use cookies or similar technologies to collect usage data and improve user experience. You can control the use of cookies through your device settings. Disabling cookies may limit some features of the Apps.

7. Third-Party Links and Services

The Apps may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read their privacy policies before interacting with their services.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. We take steps to ensure that your information is handled securely and in accordance with this Privacy Policy.

9. Children's Privacy

The Apps are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the Apps and updated on this page. Your continued use of the Apps after changes are made signifies your acceptance of the revised policy.

11. Governing Law 

These Terms are governed by and construed in accordance with the laws of the Philippines. Any disputes arising from or relating to these Terms or your use of the Apps will be resolved in the courts of the Philippines.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the Apps, please contact us at:
Bayani Technology Solutions Inc.
ILO Building, 195 G. Araneta Avenue, Barangay Santol, Quezon City, Philippines, 1113
customerservice@saripondo.com
+63 939 900 7593

By using the Apps, you acknowledge that you have read, understand, and agree to this Privacy Policy.